Privacy Policy

Information we collect

We collect the details you give us when you call, text, message us on WhatsApp or submit a request. This usually includes your name, phone number, email address, service address and a description of the garage door issue.

Our website may also record basic technical information such as your browser type, device type and the pages you view. This helps us keep the site working properly.

How we use your information

We use your information to respond to your enquiry, provide a quote, schedule a technician, complete the work and follow up about the service performed.

We may also use your contact details to send service reminders or updates about your door. You can ask us to stop at any time.

Sharing your information

We do not sell your personal information. We share it only with the technicians and suppliers involved in completing your job, or where we are required to do so by law.

Cookies and analytics

Our website may use cookies and similar tools to understand how visitors use the site. You can block or delete cookies through your browser settings, though some parts of the site may not work as expected afterwards.

Keeping your information

We keep service records for as long as we need them to support warranty claims, answer questions about past work and meet our record keeping obligations.

Your choices

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details below and we will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Contact us

Questions about this policy can be sent to info@24hrgaragedoor.ca or by phone at (647) 989-6564. We serve Toronto and the surrounding GTA.